Stowe Cable Express Video Customers
Types of Information Collected
In order to better provide you with this site and our numerous services, we collect two types of information on our site: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.
Personally Identifiable Information: This refers to information that identifies you specifically. When you engage in certain activities on this site, such as registering for a membership, ordering a product or service, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities; however, we may ask that you provide us personal information, such as your name, mailing address, e-mail address, telephone and facsimile numbers, and other personally identifying information. When ordering products or services on the site, you may also be asked to provide payment information. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. This information is compiled and analyzed on both an individual and an aggregated basis. This information may include the Web site's Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and/or your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a network, such as the World Wide Web. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.
Collection Methods and Use of Information
We do not collect any Personally Identifiable Information about you on this site unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you (a) register for our services and register your e-mail address with us; (b) sign up for special offers from us or from selected third parties; (c) send e-mail messages, submit forms, or transmit other information by telephone, e-mail or letter; or (d) submit your payment information when ordering and purchasing products and services on our site. We may also collect information from you at other points on our site that state that such information is being collected.
In addition, we or our third-party ad server and/or content server collect certain Non-Personally Identifiable Information. We use your IP address to diagnose problems with our servers and/or software, to administer our site, and to gather demographic information.
Release of Information
We do not sell, trade, or rent your Personally Identifiable Information to unaffiliated third parties for their direct marketing purposes unless you have affirmatively agreed to such disclosure. We do provide some of our services or provide parts of this site through contractual arrangements with affiliates, services providers, partners, and other third parties. We and our service partners may use your Personally Identifiable Information to deliver these services and to operate our site.
As part of our business activities, if we enter into a merger, acquisition or sale of all or a portion of our assets, we may transfer your Personally Identifiable Information as part of the transaction.
Occasionally, we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We may disclose Personally Identifiable Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation or when otherwise permitted by applicable law. We fully cooperate with law enforcement agencies in identifying those who use this site for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
User Choices on Collection and Use of Information
If you do not wish to provide Personally Identifiable Information on this site, then you should not provide it when requested or otherwise provide your information to this site. However, some parts of this site or our service may not function without the requested information. We may, from time to time, send you marketing messages (e.g., email, direct mail, telephone calls, etc.) regarding our products and services. If you do not want to receive these marketing messages from Stowe Cable Systems, please follow the opt-out instructions in the message.
Security of Information
Stowe Cable Systems takes the security of your Personally Identifiable Information seriously. We take such actions as are reasonably necessary to prevent unauthorized access by entities other than Stowe Cable Systems to Personally Identifiable Information. Stowe Cable Systems uses security and/or encryption technology to secure certain sensitive Personally Identifiable Information when it collects such information over this site. Stowe Cable Systems restricts access to its customer database and secures the content by use of firewalls and other security methods. Stowe Cable Systems limits access to databases contained Personally Identifiable Information to authorized employees and agents of Charter and other parties identified in the use and release sections above.
Unfortunately, no data transmission over the Internet or any network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
You are responsible for the security of your information when using unencrypted, open access or otherwise unsecured networks in your home or elsewhere. Stowe Cable Systems will never ask you to provide account sign-in passwords, credit card numbers, or other sensitive information through unsolicited email messages.
Links to Third-Party Sites
Miscellaneous Privacy Issues
This site is direct towards adults and you must be at least 18 years old to submit any Personally Identifiable Information to this site. We do not knowingly collect, use, or disclose Personally Identifiable Information about visitors that are under 18 years of age.
Stowe Cable Systems, LLC
172 Thomas Lane
Stowe, VT 05672
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